Good To KnowFrequently Asked Questions
Frequently Asked Questions (FAQ) – About Our Jewellery Workshops & Creative Team Events
What is silver clay and how does it work?
Silver clay (also known as silver metal clay or Art Clay Silver) is a moldable material made from fine silver particles, water, and an organic binder. When fired, the water evaporates, the binder burns off, and you’re left with a piece of 99.9% pure fine silver. Silver clay is easy to work with – similar to regular clay or playdough – making it perfect for creative beginners. In our workshops, we use Art Clay Silver or similar brands such as FYI Clay or Prometheus Clay.
Do I need any previous experience to join a jewellery workshop or team event?
No. Our silver clay workshops are specifically designed for beginners. No prior knowledge or experience is needed. Our certified instructor will guide you step by step and support you throughout the entire process.
Do I need to bring anything with me?
No. We provide everything you need – including all tools, texture mats, molds, rollers, and work surfaces. If you’d like to use a personal pattern or texture, feel free to bring it along.
What should I wear?
Casual, comfortable clothing is perfect. Working with silver clay is cleaner than you might expect. However, since we use materials like water, olive oil, sanding paper and small tools, we recommend not wearing your finest outfit.
What is included in the workshop price?
All workshops include:
- Step-by-step guidance from a certified instructor
- Use of all tools, equipment, molds, and books
- Firing service for your finished piece (except in open atelier sessions)
Materials such as silver clay, cubic zirconia, and findings are generally not included in the workshop price – except for our team events, where materials (e.g. 7 or 10 grams of silver clay) are usually included. In open atelier sessions and open workshops, materials are billed separately.
Which materials can I buy at the atelier?
We offer a wide range of materials, including:
- Silver clay in various sizes
- Cubic zirconia and other gemstones
- Jump rings, eyelets, ear hooks/studs, necklaces
- Handcrafted jewelry from our own atelier
How much does the material for my jewellery cost?
Material costs depend on the size and type of your jewellery piece. The price of silver clay in particular can vary, as it is influenced by the current global market price for silver.
As a general guideline:
For a small to medium-sized pendant or ring, you can expect to pay between CHF 22.50 and 35.– for the silver clay. Large pieces require more material and may be more expensive.
Additional materials such as jump rings, eyelets, zirconia, or ear hooks/studs typically cost between CHF 0.50 and 5.00 per item or per pair (for standard materials in fine silver or sterling silver).
Which payment methods do you accept?
You can pay via:
- TWINT
- Credit- or debit card
- Cash
- Bank transfer
When is my booking confirmed?
- Workshops: Your booking is confirmed once payment is received.
- Team events: Your booking is confirmed after we receive your deposit (within 14 days). If we do not receive the payment on time, we cannot guarantee your preferred date.
Can I cancel a workshop?
- Workshops: Unfortunately, we do not offer refunds.
- Team events: If cancelled less than 2 weeks before the scheduled date, the full fee (minus material costs) will be charged. Deposits are non-refundable.
What happens if a workshop is cancelled?
If we need to cancel a workshop due to low participation, you’ll be notified at least 7 days in advance. You can then choose between:
- Rescheduling to another available date
- Receiving a voucher for future participation
- Getting a full refund